A bank uses an AI system to approve loans. To comply with the 'Transparency' principle, what must the bank provide to a customer whose loan has been denied?
Category: Responsible AI
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Explanation
Detailed breakdown of the correct answer
Responsible AI - Transparency
Transparency implies that AI systems must be understandable. Affected users must receive explanations about the 'why' of a decision.
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Therefore, the correct answer is: An understandable explanation of the factors that influenced the decision.
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The option that says: Source code is incorrect because technical code is not useful to the user and is intellectual property.
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The option that says: Other customers' data is incorrect because it would violate the Privacy principle.
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The option that says: Guarantee of no mistakes is incorrect because no AI system is infallible (Reliability).