Practice Exam: Salesforce Certified Administrator (ADM-201) - Spring 2026

Question 1

Cloud Kicks has Organization-Wide Defaults (OWD) set to Private for the Opportunity object. The Marketing team needs Read-Only access to all Opportunities that are in the 'Negotiation/Review' stage, regardless of the owner. What feature should the administrator use to meet this requirement?

Accepted Answer

Create a Criteria-Based Sharing Rule.

Answer

Create an Owner-Based Sharing Rule.

Answer

Change Organization-Wide Defaults to Public Read Only.

Answer

Add Marketing users to the Default Opportunity Team.

Question 2

An administrator needs to ensure that whenever an Account is closed with the status 'Inactive', all related Contacts are automatically updated to be marked as 'Inactive' as well. What is the most efficient and recommended automation tool in 2026 to achieve this?

Accepted Answer

Flow Builder (Record-Triggered Flow).

Answer

Workflow Rules.

Answer

Process Builder.

Answer

Assignment Rule.

Question 3

The support team uses Case to manage customer inquiries. The Support Director wants agents to see the 'Engineering Ticket Number' field only when the 'Type' field value is set to 'Bug'. They do not want to create multiple page layouts for this. What feature should the administrator use?

Accepted Answer

Dynamic Forms in Lightning App Builder.

Answer

Record Types.

Answer

Validation Rules.

Answer

Field-Level Security.

Question 4

Ursa Major Solar is attempting to import 5,000 new Lead records using Data Loader. However, many records are failing with an error indicating that the 'Region__c' field cannot be empty if the 'LeadSource' is 'Partner Referral'. The administrator verifies the field is not required on the page layout. What is causing the error?

Accepted Answer

An active Validation Rule.

Answer

The field is Universally (System) Required.

Answer

A Lead Assignment Rule.

Answer

Field-Level Security settings.

Question 5

An administrator has created a custom object called 'Project'. Every 'Project' is required to be linked to an 'Account'. If the 'Account' is deleted, the 'Project' must also be automatically deleted. What type of relationship should be created?

Accepted Answer

Master-Detail Relationship.

Answer

Lookup Relationship.

Answer

Many-to-Many Relationship.

Answer

Hierarchical Relationship.

Question 6

The Sales Manager wants to receive an email every Monday at 8:00 AM with a summary of Closed Won Opportunities from the previous week. What feature should a user use to set this up on their own?

Accepted Answer

Subscribe to the Report.

Answer

Schedule a Data Export.

Answer

Create an Email Workflow Rule.

Answer

Schedule a Dashboard Refresh.

Question 7

A user in the Marketing department needs permission to 'Import Leads' and 'Delete Leads'. Their current 'Marketing User' profile does not have these permissions, and they should not be granted to all marketing users. What is the recommended solution?

Accepted Answer

Create a Permission Set with the additional permissions and assign it to the user.

Answer

Clone the profile, add the permissions, and assign the new profile to the user.

Answer

Add the permissions to the existing 'Marketing User' profile.

Answer

Edit the user's Role to include delete permissions.

Question 8

Cloud Kicks wants incoming web support cases to be automatically assigned to different Queues based on the case priority: 'High' goes to the 'VIP Support' queue and 'Medium/Low' goes to the 'General Support' queue. What tool should the administrator configure?

Accepted Answer

Case Assignment Rules.

Answer

Escalation Rules.

Answer

Auto-Response Rules.

Answer

Organization-Wide Defaults.

Question 9

A salesperson has left the company suddenly. The administrator needs to immediately prevent them from accessing Salesforce, but the salesperson owns many records and is on several opportunity teams, so their account cannot be deactivated immediately without transferring data. What should the administrator do?

Accepted Answer

Freeze the user.

Answer

Delete the user record.

Answer

Change the user's profile to 'Read Only'.

Answer

Change the user's password.

Question 10

Universal Containers has a sales team working in two regions: 'US' and 'Europe'. Each region sells the same products but at different prices and in different currencies. What two steps are necessary to set this up? (Select 2)

Accepted Answer

Answer

Create new duplicate products for each region.

Answer

Create two separate Price Books (one for US, one for Europe).

Answer

Enable 'Multi-Currency' only.

Answer

Add products to the Standard Price Book and then to the Custom Price Books.